Privacy & Cookie Policy
Last updated: 4 October 2026
This early-access build of AVEX RE stores only what it needs to operate. This summary explains what we use and your choices under the GDPR and ePrivacy rules.
Cookies we use
| Cookie | Purpose | Category |
|---|---|---|
| avex_demo | Keeps you signed in to the demo | Essential |
| avex_consent | Remembers your cookie choices | Essential |
| avex_visitor | Anonymous id to record your consent | Essential |
| avex_free_dev | Random device id, set when you request a free tool, so each free tool can be used once per device (stored only as a keyed hash) | Essential (abuse prevention) |
We do not currently load any analytics or marketing cookies. If we add them, they will only load after you opt in, and you can change your choice anytime via “Cookie settings” in the footer.
Data you enter
Property details, generated copy, roleplay transcripts, and lead submissions are stored in our database (Supabase) to provide the service. Owner Lookup data is used only for the permissible purpose you attest to and never for FCRA-regulated decisions.
Free tools and the emails we send
When you use a free tool at avexre.ai/free, we collect your email address to send you the result. We store it with the tool you used, the date, whether you ticked “Send me AVEX RE tips and offers” (with the time you ticked it and the wording version), any campaign tags in the page link (utm), and a keyed hash of your IP address and of a random device id. We use the hashes only to allow one free result per tool per email address, and one per connection and device in a 30-day window. The email hash is kept so the one-per-email rule holds.
The inputs you give a tool (a room photo, an address, net sheet figures or listing details) are kept until the result is sent, then deleted from the request. A staged photo and its original stay at an unguessable link so the original can be shown next to the staged copy. A CMA report stays at its private link. Listing details are sent to Anthropic to write the draft; room photos are sent to Google's image model to stage them; addresses are sent to our property data provider.
The result email and the confirm email before it are transactional. We send marketing emails only if you ticked the box (it is unticked by default), and only after you confirm your address; your address is then added to our email provider's list (Resend). Every email has a one-click unsubscribe link, which stops marketing emails right away. To have your email and request records deleted, write to the address below.
Your rights & contact
You may request access to or deletion of your data by emailing support@avexre.ai. A full policy reviewed by counsel will accompany general availability.